Help Centre
Step-by-step guides, tutorials, and answers to help you run Go Fan Cam like a pro.
Logos, brand colours, photo frames, QR code styling, and background images.
4 min readBuild custom forms to collect emails, names, phone numbers, and any data you need from fans.
4 min readAdd sponsor logos, set click-through URLs, track impressions, and generate ROI reports.
3 min readBranded galleries where fans find, download, and share their selfies on social media.
4 min readSelf-service photo booth on a tablet. No QR codes — fans just walk up, tap, and smile.
3 min readFan voting, leaderboards, and prize draws to drive engagement and repeat visits.
3 min readAuto-start sessions on matchday, auto-end when it's over, post-event emails, weekly digests.
4 min readFans scan the QR code with their phone, agree to consent, and tap the camera button. Or use Kiosk Mode — they just walk up and tap the screen.
Instantly after you approve them. With AI auto-moderation enabled, safe photos appear in under 3 seconds with zero manual effort.
Yes. Add an email field in Settings > Data Collection. Fans get a download link emailed automatically when their photo is approved.
Your fan cam links become inactive, but all your settings, branding, session history, and collected data are preserved. Reactivate anytime to resume.
Yes. The gallery identifies fans by their device or email. They only see photos they personally uploaded — never other people's photos.
No. Go Fan Cam runs entirely in the browser. Any device with a camera and internet connection works — phones, tablets, or laptops.
Can't find what you're looking for? Our team is here to help you get set up and running.